The Brown’s

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Vacancies (1)

Restaurant Manager

Responsible to: Assistant and/or General Managers

We are currently looking for an experienced Restaurant Manager for our brand new restaurant in The Brown’s. The ideal candidate will have experience in the role and will ensure that the restaurant operates efficiently and profitably while maintaining its good reputation and ethos. The Restaurant Manager will be responsible for the restaurant's business performance, quality standards and health and safety. Combining strategic planning and day-to-day management activities, the role is both business-like and creative, particularly in terms of marketing and business development.

Responsibilities

  • Take responsibility for the business performance of the restaurant
  • Analyse and plan restaurant sales levels and profitability
  • Organise marketing activities, such as promotional events
  • Prepare reports at the end of the shift/week, including staff control, food control and sales
  • Create and execute plans for department sales, profit and staff development
  • Set budgets or agree them with senior management
  • Coordinate the operation of the restaurant during scheduled shifts
  • Recruit, train, manage and motivate staff
  • Respond to customer queries and complaints
  • Meet and greet customers, organise table reservations and offer advice about menu and wine choices
  • Maintain high standards of quality control, hygiene, and health and safety
  • Check stock levels, order supplies and prepare cash drawers
  • Ensure cash procedures are adhered to and strictly monitored.
  • Develop and maintain professional relationships with internal and external customers
  • Liaise with line managers with regards to recruitment needs, training analysis and delivery and employee relations
  • Perform a duty manager role while on shift when required, taking sole duty management responsibilities for the Hotel and dealing with any issues that may arise during shift
  • Working shift work and weekends, and bank/public holidays, ensuring prompt timekeeping and attendance
  • Ensure breaks are organised in accordance with fluctuations in the volume of business
  • Assist with service in other areas of the hotel as requested
  • Carry out any other reasonable request asked by the Managers
  • Promote a positive perception of the Company at all times both internally & externally
  • Be aware of and anticipate customers needs
  • Implement and ensure the Company Health, Hygiene & Safety Policy is met at all times
  • Comply with & implement all legislative and licensing requirements.
  • Ensure the departments are clean and hygienic, making sure cleaning rotas are adhered to and appropriate records kept
  • Ensure employee conduct, uniform and personal hygiene requirements are adhered to
  • Produce effective rotas to ensure staffing levels are appropriate and efficient
  • To promote the Hotel and its facilities to all prospective guests or customers to maximise sales and revenue
  • Attend company meetings as requested
  • Communicate a vision of success which the team want to be part of
  • To promote a positive attitude and team ethos, including ‘lead by example’, for the department, setting the pace and standards and encouraging mutual respect
  • Inspire & motivate the team to achieve 5* standards and therefore achieve sales and profits
  • Pro-active in problem solving and work on own initiative to deal with problems and opportunities

Accommodation can be provided, if required
Please forward your CV along with a covering letter to nia@browns.wales